Terms and conditions
Pegasus Catering will accept orders for our foods and/or services by telephone (verbally), in writing by e-mail, fax ,or mail.
Payment for our services will be in advance unless credit facilities are negotiated between The Customer and Pegasus Catering Ltd. Terms for Credit will be 30 days from date of service.
Orders will be accepted up to 48 hours prior to the event. In exceptional circumstances it may be possible to accept requests for Catering Services within 24 hours.
Cancellations will be accepted up to 48 hours prior to the event without penalty. Any cancellation less than 48 hours may be charged in full. (Excluding drinks ordered as part of total order)
The Minimum order for any Menu is 5 persons.
The minimum order for Cold or for Hot Beverages is 20 persons (unless part of a total order included with a Food Menu).
We will endeavour to supply the Menu as stated but reserve the right to substitute an item of similar value. Circumstances such as non deliver of supplies or unavailability of product.
The price quoted also include food displayed on suitable platters, disposable cutlery (where needed), serviette, and delivery within the Bristol City area.
A Delivery Charge will be levied to other locations which will be determined at the time of supplying a quotation for a service. This will be calculated on the delivery mileage (Approx 85 p per mile)
Our policy is to provide you, The Customer,with a professional and efficient service. In the event of any failure of that service we ask that we be informed, as soon as possible, of the problem so that we may deal with the matter. This can assist both you, to endeavour to rectify the inconvenience and ourselves, to prevent an occurrence of a defect.